Guests who have smoked within 30 minutes prior to the session, or whose body retains the scent of tobacco, may be declined service, as it can affect the fragrance experience.
Guests wearing excessively strong perfume or with a pronounced body odor may be declined service, as it can disrupt the balance of the fragrance experience.
Our services are primarily conducted in Japanese. Limited support is available in English; however, we are unable to offer the fragrance session in other languages.
We kindly ask for your understanding that service may be declined in the following cases.
We do not provide service to individuals associated with antisocial groups or organizations.
We do not provide service to guests who are intoxicated.
We do not provide service to guests who do not follow our guidance or instructions.
We do not provide service to guests who engage in harassment toward our staff or other customers.
We do not provide service to guests who exhibit intimidating behavior toward staff or other customers.
We do not provide service to guests who interfere with the operation of our business.
We do not provide service to guests suspected of having an infectious disease or who are visibly unwell.
We do not provide service to guests whose purpose is the creation of video content.
Your Cooperation, Please
Please try to arrive at your reserved time as accurately as possible.
If you do not arrive within 30 minutes of your scheduled time without prior notice, your reservation may be cancelled.
If you are accompanied by someone, we kindly ask that you share this information with them.
